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ERP – Microsoft Dynamics 365 CRM – Marketing Automation CRM – Sales Management CRM – After Sales & Field Service Management Power Apps Business Intelligence Sales Force Automation (Speedy) Reporting (CIS)
NETEYE

IT Systems Management

Holistically and automatically monitor and manage your entire IT environment to get everything under control in less time.

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Unified Monitoring Application Performance Management IT Operation Analytics SIEM Tools for IT Security Asset Management Network Performance Management
Project Management Solutions &

Service Management

Improve the efficiency, reliability and quality of IT services with a solution that satisfies both users and customers!

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IT Service Management Enterprise Service Management
SEC4U

Cyber Security

Protect corporate data from external threats by exploiting the defensive and offensive point of view of security experts.

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Incident Response Offensive Services Defensive Services Security Operations Center Cyber Threat Intelligence (SATAYO)
 

Sectors

We are committed to supporting various industries by providing essential IT solutions to foster business growth through automation and digitisation of processes.

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Enterprise Fashion Wholesale Manufacturing
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/ All job offers / NOC Engineer (m/f/d)
Category : Location : Bolzano/Hybrid

NOC Engineer (m/f/d)

NetEye, Würth IT Italy’s flagship product, is a unified monitoring platform (Monitoring, ITOA, APM, SIEM & Log Management, Service Management) designed to support business operations by providing complete visibility into the health of IT infrastructures and active services, ensuring a secure and reliable IT environment. To strengthen our team dedicated to monitoring managed services through NetEye, we are looking for a NOC (Network Operation Center) Engineer.

Responsibilities:

  • Configure and manage automated monitoring solutions using NetEye.
  • Monitor the availability of managed services through NetEye.
  • Diagnose, document, and escalate infrastructure and application incidents, contributing to their resolution.
  • Provide specialized, highly qualified support to cloud and on-premises customers.
  • Ensure service availability in accordance with defined SLAs.
  • Collaborate with the IT Operations team in change management activities.

Requirements:

  • Strong knowledge of Linux systems administration.
  • Previous experience of at least 2 years in a technical IT role is preferred.
  • Degree, diploma in Computer Science, or equivalent technical education.
  • Excellent interpersonal and problem-solving skills.
  • Strong team-working abilities.
  • Ability to work independently.
  • Excellent command of Italian, English, and German.

We offer:

  • Collaboration with a highly qualified and motivated team.
  • Opportunities to work on international projects within and outside the Würth Group.
  • Technology partnerships with Elastic, Red Hat, Icinga, and Influx.
  • Flexible working hours and the possibility to work remotely 3 days per week, ensuring a healthy work-life balance.
  • Competitive compensation package, including a variable bonus system.
  • Company performance bonus convertible into a wide range of welfare benefits and services.
  • Continuous professional development and the opportunity to obtain company-sponsored certifications.
  • Accident insurance and supplementary health coverage.
  • A young and dynamic work environment that regularly promotes employee events and activities, such as sports events, informal dinners, cultural visits, and more.

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