Manage your business processes more efficiently, increase productivity, and promote collaboration between departments.
Holistically and automatically monitor and manage your entire IT environment to get everything under control in less time.
Improve the efficiency, reliability and quality of IT services with a solution that satisfies both users and customers!
Protect corporate data from external threats by exploiting the defensive and offensive point of view of security experts.
We are committed to supporting various industries by providing essential IT solutions to foster business growth through automation and digitisation of processes.
Discover the courses dedicated to deepening your knowledge of the various NetEye modules, IT security, training new IT administrators, and the Dynamics 365 platform.
IT
2 days, (8 hours)
Theory and guided practical exercises
IT administrators, asset managers, and anyone who manages IT assets within the organization on a daily or regular basis
Management of IT assets and IT services with NetEye Asset Management based on GLPI, including configuration, inventory, lifecycle management, access management, contracts, licences, IT support, and automation.
Experience or basic knowledge of enterprise asset management processes, including asset inventory, assignment, maintenance, and decommissioning.
A basic understanding of the key components of an IT infrastructure – such as computers, servers, network devices, printers, and software – as well as the concepts of users, groups, roles, and permissions is beneficial. No specific GLPI knowledge is required: the use of the platform and the NetEye modules will be introduced during the course.
Recommended knowledge: Experience in managing IT inventories, contracts, warranties, and licences; familiarity with ticketing systems and service management processes; basic knowledge of directory services, data imports, and automation tools.